Business Landlines: Predicting The Future of Business Communications
Do you remember pay phones? Those ubiquitous rectangular booths that you conveniently find in every corner of the street? Well, you can hardly find one of them these days. If you do, you will find them empty and unused. With mobile technology fast evolving, business landlines may soon join pay phones and hit oblivion.
Do you even recall the last time you memorized somebody else’s home phone number? It must been a while, as many people are turning to mobile phones for their communications.
Today, in Europe and the USA, there are about 75% percent of the population are wireless subscribers. In UK and other European countries they even anticipate to exceed 100% percent wireless invasion soon, this is due to the influx of people who kept purchasing multiple devices per household.
By 2007, 16% percent of major US households do not have access to landlines whatsoever, compared to a measly 5% percent last 2004. Should this trend of doing away with business landline persist; over 50% of the US alone will be without one in the next 10 years to come.
From among the households in the USA alone, there are 13% percent of them who depend on their mobile phones for their calls instead of having a business landline. All over US, more and more households are giving up their home landlines:
- In the state of New York alone, the number of landline subscribers has dropped by 55% percent from the year 2000.
- Landline subscribers have likewise decreased by around 50% percent in New Jersey.
- An exact same trend happened in Australia, where there are industry experts who anticipated a 1.4 milions of household that canceled their business landlines by the end of 2008.
Businesses are also ditching their business landlines for good for practical reasons; they have all resorted to wireless internet and VoIP (voice over internet protocol). The Detroit based headquarters of Ford, for instance, have just bought some eight thousand (8,000) wireless smartphones for their staff and get rid of their landlines for good. About 85% percent of the company’s business is now being conducted wirelessly.
Although VoIP, mobile phones and various other wireless communication modes may save you money, landline advocates believe that a switch is not necessarily warranted. They further insisted that the price of replacement technology can easily weigh over the savings recouped by not installing cables. Furthermore, local and long distance phone charges may be somewhat cheaper, but this is not always the case. Making VoIP calls from abroad, for one can result to exorbitant charges and fees.
Another problem that one may come across with is interference, which will rely on the kind of landline replacement. Even though the quality of Wi-Fi and VoIP has significantly improved over time, they are not 100% reliable. There are individuals who claim crystal clear call quality and say that they are unable to clearly differentiate between wireless and landline calls, but this will not hold true every single time. For example, there are areas where you will still come across dead zones every now and then.
Considering all these, we can infer that the landline’s demise will be a farfetched reality. One final issue that can prevent the landline’s untimely demise is the reminiscing aspect. Business owners who ditched their traditional phones often regret it when eventually they see their employees staying farther away from their work desks. The convenience that is brought about by wireless communication may easily be replaced with distraction, many workers are found chatting working hours away on their handhelds instead of focusing on work and obtaining more leads. If business landlines are obliterated for good, the days when employees are working on their desk to complete a day’s work will soon be over too.
As several landline phone companies wonder about their future, business owners are also in a haze worrying about their capability of continuing without landlines. Many organizations depend mainly on calls to business landline numbers. In a recent survey, landlines are prevalent among a specific demographic group. They are basically affluent, over 30 years old, homeowners, and white.
Despite the fact that mobile phones and VoIP are fast rising in popularity, landlines will most probably stick around unless VoIP call coverage and security issues improve. One main reason to make use of a business landline is the fact that emergency service providers are often still in a puzzle on how to locate where mobile phone calls originated. The bottom line is business landline will surely remain for now, and It will stay as an integral part of the future of business communications in general.